Free returns and warranty exchanges
Return your Proxy reader within 30 days for a full refund. Proxy readers come with a lifetime warranty.
Easy install and setup
We’ve made helpful install guides with everything you need to know to get up and running with Proxy quickly.
Frequently Asked Questions
Do I need any software to use my reader?
Yes. Proxy Mobile Reader Edge comes with a free one-month subscription. After your first month, you’ll need to sign up for a subscription. View our pricing page for more details.
Which reader is right for me - Pro or Edge?
Proxy Mobile Reader Pro is best for customers already using cards with an existing access control system and building controllers. Proxy Mobile Reader Edge is an all-in-one solution best for doors or buildings without an access control system or controllers.
Do you ship internationally?
We do but not on our website. If you have an international order, contact us and we’ll be happy to work with you.
What is your return policy?
You can return your Proxy reader within the first 30 days after purchase as long as the hardware is in like-new condition.
Do I need any additional door hardware for Proxy to work?
Proxy readers require an electrified door lock such as a strike, mortise lock, or electromagnetic lock. If your door doesn’t already have this hardware, we recommend customers work with their installer to select hardware suitable for their specific doors.
Who installs Proxy?
Proxy Mobile Reader Edge can be installed by almost any locksmith. You can coordinate the install yourself, or Proxy can help you coordinate installation by finding a locksmith for you.